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I ordered contacts for myself and my daughter at the same time. They had trouble verifying with our doctors because they couldnt understand we have the same doctor. Finally after 2 days they say they shipped our order.

I waited 2 weeks then contacted them. They told me I should have recieved my order by now and they agreed to re-ship my entire order for free with next business day delivery.

That was 4 days ago. If it was shipped Thursday with next day, I should have recieved it Friday. Today is Monday and its still not here. At this point Im demanding a full refund and will buy somewhere else and never deal with them again.

(I should note that I also ordered glasses online for my daughter and I through a different company and have already recieved those)

Location: Saint Louis, Missouri

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